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Privacy Statement
Torbay Council makes every effort to maintain the accuracy of the information on this website but cannot accept responsibility for any loss or damage which may occur from the use of this information.
This Privacy Statement applies to www.torbay.gov.uk, it does not apply to linked external web sites. When linking to another website Torbay Council recommends that you read this statement.
No name, address or specific user details are recorded from site visits and we will not attempt to identify individuals from such information unless necessary to investigate a breach of law or regulation. Any personal information that we do collect from you, will be legally protected under the Data Protection Act 1998, we have a duty to protect any personal information. We do not pass on your details to any third party or government department unless you give us the permission to do so or the law requires/permits it.
Circumstances where Council will attempt to identify your personal details:
- In the event of an investigation when a law enforcement agency may exercise a warrant to inspect the Internet Service Provider’s or Torbay Council website logs.
- If you request information, submit an application under Freedom of Information for access to personal information Freedom of Information, or make a formal complaint.
If you have any concerns or questions relating to this Privacy Statement then please contact Torbay Council’s Information Governance Team.
When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These are small files known as cookies. They cannot be used to identify you personally.
There are 2 types of cookies that we use:
These cookies allow us to recognise and count the number of visitors to our website, and to see how visitors move around our site..This helps us to improve your website experience and the services we provide. No personal information is collected about you or about your computer.
These cookies are essential as they help our website function properly. They enable you to complete our online forms, make a payment, submit applications, etc. They do not contain any personal information.
You can find out more about our Cookie Use, including specific details for each cookie and how long it is retained on your device.
Removing Cookies:
We recommend you allow the cookies set by this website as they help us provide a better service. If you do not want to receive cookies from this website:
- select Cookie Settings under the Privacy Settings in your Browser Options
- add our Domain (www.torbay.gov.uk) to the list of websites you do not want to accept cookies from.
Under settings you can also delete individual cookies or any cookies that your browser has stored.
Please note: If you choose to disable these cookies (in particular the Functional Cookies) then the applications will not work. Therefore, in order to get the best out of our website you will need to ensure that you allow cookies.
You can find more information on how to delete and control cookies on the Directgov: Managing Cookies 
and All About Cookies websites.
and All About Cookies websites. Contact Web Team
- Tel: 01803 208838
- Email: webmaster@torbay.gov.uk
- Fax: NA
