Torbay Council

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Exemptions

A property may be exempt from Council Tax if the property meets one of the conditions below:

What should I do when I have been given an exemption which I do not believe I am entitled to receive?

If we have given you a discount but you are not entitled to one, or are no longer entitled to one, you must contact us to let us know. If you do not, you may be required to pay a penalty.

What if I disagree with the Council's decision?

If you do not agree with any decision that we have made, you should contact us in the first instance let us know why. We will always try to reach an amicable solution with you. If we can not agree, you do have the right to appeal to an independent tribunal.
You should continue to pay your original bill whilst your appeal is outstanding.

Can my claim be considered retrospectively?

In general retrospective claims will not be considered unless there are exceptional circumstances and supporting documentary evidence is provided.




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