Privacy Statement
This online privacy statement applies only to websites within our domain
www.torbay.gov.uk 
. We should make it clear that this privacy policy (the one you're
reading) only applies to websites owned and operated by Torbay Council.
. We should make it clear that this privacy policy (the one you're
reading) only applies to websites owned and operated by Torbay Council.Under the Data Protection Act 1998, we have a legal obligation to protect
your personal information. We take appropriate security measures to safeguard your data and apply security
standards and controls to prevent any unauthorised access to it. We also undertake to only hold your
information for as long as is necessary for providing a service to you.
No name, address or specific user details are recorded from site visits
and we will not attempt to identify individuals from such information unless necessary to investigate
a breach of law or regulation. We do not pass on your details to any third party or government department
unless you give us the permission to do so or the law requires/permits it.
Circumstances where Torbay Council will attempt to identify your personal
details are:
- In the event of an investigation when a law enforcement agency may exercise a warrant to inspect the Internet Service Provider’s or Torbay Council website logs.
- If you request information, submit an application under Freedom of Information for access to personal information Freedom of Information, or make a formal complaint.
If
you choose to complete any of our online forms, we will use your personal information to deal with your
request. This may mean we need to pass your details on to third party service providers who are contracted
to Torbay Council in the course of dealing with your request. These third parties are obliged to keep
your details securely and use them only to fulfill the request.
If you have any concerns or questions relating to Data Protection or
this Privacy Statement then please contact Information Governance.
When we provide services, we want to make them easy, useful and reliable.
Where services are delivered on the internet, this sometimes involves placing small amounts of information
on your device, for example, computer or mobile phone. These are small files known as cookies. They
cannot be used to identify you personally.
There are 4 types of cookies that we use:
These cookies allow us to count the number of visitors to our website,
and to see how they use it. These cookies don’t gather information that identifies you. All information
these cookies collect is anonymous and is only used to improve how our website works.
These cookies remember your preferences everytime you visit our website
(i.e. language, font size, etc.).
These cookies are essential as they help our website function properly.
They enable you to complete our online forms, make a payment, submit applications, etc. They do not
contain any personal information.
Some of our web pages use embedded content from third party sites (such
as Twitter and Flickr) and these sites may use cookies. Torbay Council does not control how third party
sites use their cookies. For more details you need to check their privacy polices.
You can find out more about our Cookie Use, including specific
details for each cookie and how long it is retained on your device.
Should I disable cookies?
We recommend you allow the cookies set by this website as they help
us provide a better service. If you do not want to receive cookies from this website:
- select Cookie Settings under the Privacy Settings in your Browser Options
- add our Domain (www.torbay.gov.uk) to the list of websites you do not want to accept cookies from.
Under settings
you can also delete individual cookies or any cookies that your browser has stored.
Please note: If you choose to disable cookies then
our applications will not work. Therefore, in order to get the best out of our website you will need
to ensure that you allow cookies.
You can find more information on cookies on the All About Cookies
website.
website. Contact
- Email: webmaster@torbay.gov.uk
- Tel: 01803 207247
- Fax: NA
