	Parking Services
	Torbay Council
	PO Box 422 Torquay TQ2 5WU
	parking @torbay.gov.uk
	01803 207695
	01803 614302
	Additional Contact Details

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Penalty Charge Notices

A PCN is a Penalty Charge Notice issued by a Civil Enforcement Officer to a vehicle or to the person appearing to be in charge of a vehicle which is believed to be parked in contravention of the council’s Traffic Regulation Orders.

The registered keeper/owner of the vehicle is legally responsible for payments or appeals against a PCN.

Penalty Charge Notices issued before the 31^st March 2008 are goverened by different legislation to those issued on or after this date.

What is the cost of a PCN?
The Traffic Management Act 2004 introduced the practice of differential charging. This means that for PCNs issued on or after 31 March 2008 there are now different parking penatlies depending on the seriousness of the contravention. Lower rate contraventions are charged at £50 and higher rate contraventions at £70. This penalty charge is redcued by 50% to £25 and £35 respectivley, if it is paid not later than the last day of the period of 14 days beginning with the date on which the PCN was served.

A full list of the different contraventions and which charging bracket they fall into is available.

If the Penalty is left unpaid and no successful representation or appeal is made within the framework and timescales of the statutory process, regulations provide for the penalty charge to increase by a further 50%.

Further charges can be added at later dates as the ticket progresses to a charge certificate stage (£75 or £105) and then registered at the County Court increasing the outstanding charge by a court registration fee. If the PCN is still not paid for at this stage a warrant of execution will be granted to a bailiff for recovery. The bailiff will then add further charges for the recovery of the fine on top of the existing amount.

If you have any doubt as to how much you should pay contact Parking Services on 01803 207695 and an advisor will be able to assist.

How Do I Pay A PCN?
Online - Use our online payments system to pay your PCN. Please ensure you have your debit or credit card details available along with the PCN number.

By Post - Send a Cheque/Postal Order made payable to Torbay Council to Exhequer Services, Town Hall, Torquay, TQ1 3DR.

By Telephone - 24 hour Automated payment line on 01803 207495. Please ensure you have your PCN number and credit or debit card available when calling.

In Person - You can pay by cash, credit or debit card and cheque or postal order by calling in at:

Torquay Connections Office

Please note that cash payments can only be made in the Torquay office by using the automated payment kiosk up until 16:15 on any day it is open.

OR you can pay by credit or debit card and cheque or postal order by calling in at either:

Paignton Connections Office
Brixham Connections Office

Penalty Charge Notices

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