If you think a Supporting People service could help you then you need to contact the Housing Support Referral Hub. The Hub finds the Supporting People service that you need and/or points you to other organisations. This means you do not have to apply to lots of different Supporting People services. Your social worker, probation worker, housing worker or another organisation can contact the Hub on your behalf or you can contact the Hub directly.
The Hub does not access sheltered housing schemes for older people. To find this type of scheme you need to contact Devon Home Choice 
and add your name to the housing register.
and add your name to the housing register.The directory of services at the bottom of this page shows the Supporting People services available.
Hub Contact Details
- Tel: 01803 208723
- Email: referralhub@torbay.gov.uk
- Office: Connections, Town Hall, Union Street, Torquay, TQ1 3DS
Hub workers can visit people wherever it is convenient to them to discuss their needs.
Who pays?
The support part of Supporting People services are free to anyone who gets housing benefit. There is no charge for the support provided by most services such as homeless hostels and many floating support services (services that do not include accommodation).
In other Supporting People services people not eligible for housing benefit are required to pay the support charge themselves. A financial assessment can be requested through the support service provider to see if people can get help with payment. Support service providers will help individuals with all form filling. The financial assessment will be carried out by the Financial Assessment and Benefit (F.A.B.) Team. If you have queries about eligibility for Supporting People grant you can contact the F.A.B. Team on 01803 208428.
Supporting People grant does not pay for rent charges, water rates, heating charges, electricity, maintenance charges, meals, laundry, support that is not housing related or for personal care services. Any of these charges need to be discussed with service providers
Torbay Council working in partnership with Devon and Cornwall Probation and Torbay Care Trust
Related Documents
All documents open in a new window. Need more help with documents? View the Document Help page.
-
Directory of Supporting People Services
Directory of Torbay Supporting People (housing support) services that support people to live independent lives
Last updated: 17/05/2011, 4:59pm (343 KB) -
Supporting People Charging Policy
Details of the charging policy for services offered by Supporting People.
Last updated: 28/09/2009, 12:30pm (160 KB)
Related Tasks
- Apply - Referral and Assessment Form (Printable)
- Feedback - Comment on this page
- Feedback - Complaints
- Feedback - General
- Search - Community Organisations
- Search - Job Vacancies
Contact Supporting People
Connections
- Tel: 01803 208723
- Email: referralhub@torbay.gov.uk
- Fax: 01803 208282
